FAQs

Frequently Asked Questions

Everything you need to know about Maaz Safder Fragrance — products, orders, shipping, returns, and more.

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About Our Products
Are Maaz Safder fragrances original and authentic?
Yes, 100%. All Maaz Safder fragrances are original creations by Team Maaz Safder, crafted using high-quality perfume oils and premium ingredients. Our fragrances are not replicas of any other brand, and we have no affiliation with any other designer fragrance house. All trademarks belong exclusively to Maaz Safder Fragrance. We are a proud Pakistani fragrance brand building our own unique scent identity.
What fragrances do you offer and what are the prices?
We offer a full range of premium fragrances for men, women, kids, and unisex wear:

Men’s Fragrances (35ml — PKR 2,300)
M1 for Men M2 for Men Only Yours Off-Sports 50ml — PKR 3,800 Only Yours INTENSE 80ml — PKR 4,900 Signature 65ml — PKR 6,000

Women’s Fragrances (35–50ml — PKR 2,300)
W1 for Women W2 for Women Body Expression Majestic Feel

Unisex
INVICTO 35ml — PKR 2,300

Kids Fragrances (35ml — PKR 1,600 each)
Peppy Pixie (Girls) Dab Dude (Boys) Beat Boss (Boys) Slay Star (Girls) Kids Bundle — PKR 3,100

Body Mists (150ml — PKR 1,000)
Peach Crush Blushing Rose
How long do Maaz Safder perfumes last?
Longevity varies by fragrance and individual skin chemistry. Our perfumes are formulated for long-lasting wear throughout the day. Key factors that affect longevity include your skin type (moisturised skin holds fragrance longer), the area of application, the season, and the amount applied. For best results, apply to pulse points — wrists, neck, behind the ears, and inner elbows — right after a shower when your skin is clean and slightly warm.
Are the Kids fragrances safe for children?
Yes, absolutely. Our entire Kids range — Peppy Pixie, Dab Dude, Beat Boss, and Slay Star — is alcohol-free and dermatologically tested, making them safe and gentle for young skin. They are specially formulated with age-appropriate, lighter scent profiles. As with all fragrance products, keep out of reach of very young children, avoid contact with eyes, and adult supervision is recommended during application for younger kids.
Are your fragrances suitable for sensitive skin?
Our fragrances are made with quality ingredients. If you have sensitive skin or known fragrance allergies, we recommend doing a patch test on a small area of skin before full application. Our Kids range and Body Mists are lighter in concentration and may be more suitable for sensitive skin types. If irritation occurs, discontinue use and consult a dermatologist.
What is the best way to store perfumes?
To preserve the quality and longevity of your fragrance, store it in a cool, dark place away from direct sunlight, heat, and humidity. Avoid keeping perfumes in the bathroom as temperature fluctuations can degrade the scent over time. A bedroom drawer or a dedicated fragrance shelf away from windows is ideal. Always keep the cap tightly closed when not in use.
Do you also sell chocolate and gift packaging?
Yes! We offer two additional products:

Maaz Safder Chocolate Bar (Pack of 3) — PKR 800: A rich, smooth premium chocolate bar with creamy texture and intense cocoa taste — perfect as a gift alongside a fragrance.

Gift Packaging — PKR 200: Elevate any fragrance purchase with our signature minimalist gift packaging, complete with tissue paper, branded ribbon, and a personalised gift card slot. Simply add it to your cart along with any fragrance.
Orders & Payments
How do I place an order?
Ordering is simple. Browse our store at maazsafder.store, add your chosen products to the cart, and proceed to checkout. You will receive an order confirmation email once your order is successfully placed. If you need help choosing a fragrance, feel free to contact us — our team is happy to assist.
What payment methods do you accept?
We accept all major payment methods available at checkout, including credit and debit cards and other local payment options. All transactions are processed securely. We do not store your payment information on our servers.
Can I modify or cancel my order after placing it?
We process orders quickly, so modifications or cancellations may not always be possible once an order is confirmed. Please contact us as soon as possible at orders@maazsafder.store or call +92 301 2074545 if you need to make changes. We will do our best to accommodate your request before the order is dispatched.
Shipping & Delivery
Do you deliver across Pakistan?
Yes, we offer local shipping to all cities across Pakistan. Orders are dispatched promptly after confirmation and delivered via reliable courier partners. Delivery times may vary slightly depending on your location, but we aim to get your order to you as quickly as possible.
How long does delivery take?
Orders are typically delivered within 3 to 5 working days after order confirmation. You will receive an order confirmation email immediately after placing your order, and a tracking number via email once your order is dispatched. If you have not received your tracking information within 2 business days, please contact us.
Do you offer international shipping?
Yes, international shipping is available on request. Please contact us at info@maazsafder.store before placing your order to discuss international shipping options, rates, and estimated delivery times to your country.
How much does shipping cost?
Shipping charges are calculated and displayed at checkout based on your delivery location. You will see the exact shipping cost before completing your purchase — no hidden fees.
Returns & Refunds
What is your return policy?
We offer a 30-day return policy from the date you receive your order. To be eligible for a return, items must be:
  • In their original condition — unused and unworn
  • With original tags and packaging intact
  • Accompanied by a receipt or proof of purchase
Please note that certain items cannot be returned, including used personal care products, perishable goods, custom or personalised items, sale items, and gift cards. Please review our full Refund & Return Policy for complete details.
How do I initiate a return?
To start a return, email us at orders@maazsafder.store within 30 days of receiving your order. Please include your order number and reason for return. Once your return request is approved, we will provide instructions on how and where to send your item. Items sent back without prior approval will not be accepted.
When will I receive my refund?
Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be processed within 10 business days to your original payment method. Please allow additional time for your bank or card provider to process the refund. If more than 15 business days have passed since your return was approved and you have not received your refund, contact us at info@maazsafder.store.
Our Outlets
Where are your physical stores located?
You can visit us in person at our outlets across Pakistan:

  • Karachi (5): Atrium Mall, Square One Mall, Ocean Mall, Dolmen Mall, Saima Jinnah Icon Mall
  • Multan (1): Boulevard Shopping Mall
  • Hyderabad (1): Boulevard Mall
  • Faisalabad (1): DIGI Bazar, SOHA Mall

Visit our Our Outlets page for exact addresses, maps, and opening hours.
Should I buy online or visit a store?
Both are great options! Shopping online at maazsafder.store is fast, convenient, and covered by our 30-day return policy with nationwide delivery. Visiting one of our physical outlets lets you test fragrances on your skin before buying and get personalised recommendations from our team. If you are trying a new scent for the first time, we recommend visiting a store — fragrance is a very personal experience!
How can I contact Maaz Safder Fragrance?
We’re always happy to help. You can reach us through any of the following:

Email: orders@maazsafder.store
Phone / WhatsApp: +92 301 2074545
Contact Form: maazsafder.store/pages/contact-us
Address: Crystal Homes 62 BMCHS Karachi, Karachi 75500, Pakistan

Still have a question? Our team is here to help.

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